…You Want The Truth! (Amplify Self-Serve Questions & Answers)

With more than 100 billion trillion blogs in the world, getting your content discovered can be tough, which is why we’re so pleased to be working with bloggers and small biz folks to ensure your content reaches new eyes and ears every day. Recently, we’ve been asked a ton of great questions about Outbrain’s Amplify [...]

With more than 100 billion trillion blogs in the world, getting your content discovered can be tough, which is why we’re so pleased to be working with bloggers and small biz folks to ensure your content reaches new eyes and ears every day. Recently, we’ve been asked a ton of great questions about Outbrain’s Amplify Self-Serve platform and how to enhance content marketing success.

In this series, we’re sharing some of the questions we’ve received from actual Self-Serve users and our best advice for improving the work we’re doing together. Feel free to leave additional questions in the Comments section beneath the article if you’re interested in even more information.

Q: How does the CPC pricing model work? I want to ensure I’m not paying high CPCs

A: Our CPC model is different than more traditional advertising platforms. Essentially, we’re all about helping find interesting content. So the beauty of working with us is that the quality of your content and the interest it generates is what drives the success of your campaign. So, unlike ad networks where a higher CPC means more impressions and bigger budgets end up winning out, Outbrain will serve your content across our publisher network based on a combination of your CPC and click-through rates (CTR).

We recommend starting a campaign with a 15c CPC. This is the  recommended network average that will initially help to increase your reach across the network. As your content starts to drive clicks, our recommendations engine will start serving your content even more. The more clicks you get, the more you will be served, so that over time, if you have a lot of high performing content that consistently generates a high number of clicks, you no longer need your CPC to give you that reach. So you can reduce your CPC gradually to drive more clicks for the same daily budget.

As a basic example, if you set a $10 daily budget with a 15c CPC. $10 divided by 15c gives you slightly more than 66 clicks a day. If your content performs really well and gets lots of clicks, you could reduce this CPC to 10c. So you’re immediately increasing your clicks to 150 per day without increasing your budget.

Q: How often should I produce and add content?

A: People will often ask me how often they should develop new content. Should they be writing a new post each day, 2-3 times a week?

At the end of the day, I always say it comes down to the quality of your content and how often you think you can produce high-level content that’s going to engage and interest people. There’s no value in churning out poor content that won’t engage your consumers and will ultimately be a waste of your precious time!

When you start your Outbrain campaign, it’s best to include as much quality content as possible. If you have a blog, add your RSS feed so every time you publish a post it gets automatically amplified on our network. The more content you have, the more chance you have to drive clicks. Adding new content on a regular basis will also help drive more clicks. It will also help you determine over time which content performs best and engages your audience, which will help inform your long term content marketing strategy.

Q: What’s a good CTR?

A: Generally, a 0.25% CTR for a .10-.15c CPC is a good indicator that your content is performing well. If your CTR is lower, think about improving your title to drive more click-through.

Q: I have a couple of articles that are generating a huge amount of clicks, but I want to push traffic to some newer content that I’ve created on a different section of my site. 

A: With the way our recommendations engine works, the more interest and clicks a particular piece of content gets, the more we’ll serve it. When you have new content that you want to drive traffic to, we suggest you pause your other high-performing content to allow your newer content to run and generate clicks. As this content starts to generate clicks and get served more and more, you can re-introduce your other content again to help drive more clicks for your campaign overall.

Got content that’s ready to be discovered? Amplify it on our network of premium publishers including CNN, Mashable, USA Today, Slate and People. Try us out with your first 650 clicks free.  Get started here and be sure to tell us you found us on our blog to redeem your clicks.

If you’re already a self-serve customer, refer a friend. When they sign up, make sure they tell us and we’ll give you an additional 300 free clicks too! 

9 Lessons from 1,000 SEO Questions

On May 16, 2012, in Uncategorized, by Dr. Pete

Posted by Dr. Pete
I spend a lot of quality time in Private Q&A here on SEOmoz, and I recently passed a milestone – 1,000 private questions answered since we re-launched the system (just over a year ago). Not surprisingly, we see a lot of th…

Posted by Dr. Pete

I spend a lot of quality time in Private Q&A here on SEOmoz, and I recently passed a milestone – 1,000 private questions answered since we re-launched the system (just over a year ago). Not surprisingly, we see a lot of the same questions and concerns pop up over time, and I’d like to think I’ve learned a few things along the way (please tell me my suffering wasn’t in vain). This post is an attempt to distill the biggest lessons from those 1,000 questions…

1. Dogma Will Get You Killed

You finally got your head around SEO best practices, and then you tackled your first e-commerce site, only to find that nothing worked the way the blogs told you. Search is algorithmic, so we assume it follows the same rules for everyone. In theory, it usually does, but those rules are incredibly complex and situational. Google claims over 200 ranking factors, many of those factors are probably multi-part, the algorithm is changing more than once per day, and there’s occasionally a manual intervention to really screw things up.

It’s good to know the basics (and there are some best practices), but you have to learn to roll with the punches. Even something as “simple” as de-indexing a few dozen pages rarely goes as planned, and can take weeks or months. Measure, evaluate, and adapt. If one tag or tactic isn’t working, consider your options.

2. One-trick Ponies Make Good Glue

I wrote an entire post recently on this topic, specifically link-building vs. on-page SEO. People naturally get comfortable with one aspect of search marketing (link-building, on-page, social, etc.) and then want to “perfect” it, but at best they hit diminishing returns fast. At worst, they’re putting band-aids on URLs while they bleed to death from a huge link wound. I’ve seen sites with spotless on-page SEO that have been stuck for months suddenly leap through the rankings because they’ve acquired a few good links. On the flipside, I’ve seen sites that were a total mess but had solid link profiles miraculously improve when their on-page problems were fixed.

3. A Link, by Any Other Name…

…might still stink. In the rush to build links, too many people, especially people with brand new (read that “highly vulnerable”) sites, make the mistake of thinking that all links are equally good. It’s no mistake that my most linked to blog post in Q&A is Rand’s 2010 post “All Links are Not Created Equal”. It’s not just a question of spam and penalties – link value varies tremendously with the page, placement, density of links, and on and on.

Case in point: I can’t tell you how many people I’ve seen spend months on a DMOZ link only to have it buried on a page that has little or no internal PR or isn’t even indexed. Link-building is not just a numbers game. I’m not making a white-hat argument – it’s just SEO fact. Some links are better than others. Don’t waste your time on junk.

4. You’re Not a Black-hat Genius

Sorry to break it to you, but better to hear it from me than Google. First of all, if I can spot your paid links and gratuitous spam in 5 minutes of looking at Open Site Explorer data, how hard do you think it is for Google, who can essentially see the entire link-graph at a glance? Obviously, they don’t always get it right, and plenty of spam slips through the cracks, but the algorithm isn’t stupid, either. Ethics aside, the practical problem with black-hat SEO isn’t that it doesn’t work – the problem is that 98.7% of people do it badly.

At the risk of kicking you while you’re down, I also have to add that your link circle/wheel/tetrahedron isn’t brilliant, no matter what your mom says. Just because you’ve cross-linked 157 Squidoo lenses doesn’t mean that you’ve built an impenetrable web of black-hattery. If your link wheel were a Disney movie, the theme song would be “The Circle of Crap.”

5. On-page Is Getting Messier

I keep wanting to write a post on Google’s recent advice about pagination (and rel=prev/next), but then I get so angry I’m afraid I might turn green and start fighting alongside Iron Man – not that that wouldn’t be awesome. The problem isn’t that they’re wrong (although I think the advice is horribly over-generalized and often ineffective), but that they’ve put a tremendous burden on webmasters. Implementing a proper canonicalization + pagination scheme on a dynamic site with hundreds of thousands of pages is incredibly complicated, and requires not only substantial development resources but stellar communications between the SEO and dev teams (if you’re lucky enough to actually have teams of both). Add in HTML5, schemas, and the whole mess of other new options, and it’s only going to get more complicated.

6. Check Your Headers

Sorry, that wasn’t particularly helpful, so here’s an easy tip. When something isn’t going right and you don’t know why, check your page headers. Job #1 is to make sure that crawlers see what you see (or think you see). It’s unbelievable how often a problem comes down to a bad redirect, status code, or other crawler accessibility issue. There are tons of header checkers, from web-based to bookmarklets – I still use this header checker over at SEOBook.

7. Use Basic Tools Well

There are some great SEO tools out there, but I see the same issue in SEO that I do in writing, time management, and basically every single 21st-century human endeavor. We’re so busy chasing shiny new tools and the perfect app that we don’t bother to learn how to use any of those tools effectively. You can go a long way with a solid header checker, Google’s “site:” operator, a link analyzer (like our own Open Site Explorer) and a desktop crawler (I highly recommend Screaming Frog, but Xenu is still great, too). Master the “site:” operator and learn how to use it with “inurl:” and “intitle:”, and it’s amazing how many on-page problems you can diagnose. Stop chasing every new tool and learn how to use a handful really well. You’ll save a lot of time, money, and holes in your drywall.

8. Learn When to Be Patient

Patience may be the toughest skill any good SEO eventually has to learn. There are times when you’ll need to react quickly to a problem, especially a technical problem (like a bad redirect or site outage). There’s a fine line between reacting and over-reacting, though. One of the most common mistakes I see in technical SEO is when someone makes a change, it doesn’t immediately improve their rankings 24 hours later, and so they revert it or make another change on top of it. Even if it doesn’t make the problem worse (and it usually does), you’ll never be able to measure which change worked. Make sure your changes went live, that Google has acknowledged them (i.e. crawled and cached), and that you can measure the impact or lack of impact. Don’t change your strategy overnight based on bad information (or no information).

9. Stop Scheming & Get to Work

This post was originally “8 Lessons…”, but when I wrote #4 I got so annoyed that I had to follow it up with maybe the most important SEO lesson I can teach you. Are you ready? Here it is (warning: this may be inappropriate for younger readers)…

DO THE FUCKING WORK.

The most frequent excuse I hear in Q&A is “I don’t have time to…” Let me ask you something. Isn’t this your business we’re talking about? Isn’t it your livelihood? Isn’t it the thing that puts food on your table and clothes on the backs of your children? You’d better damned well find the time. If 80% of your traffic is coming from Google, and you don’t “have the time” to do the hard work of improving your product, creating unique content, and participating in your industry, then here’s the simple truth: no blog post is going to save you.


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17 Types of Link Spam to Avoid

On May 15, 2012, in Uncategorized, by Carson Ward

Posted by Carson Ward
If the last few months of ranking changes have shown me anything, it's that poorly executed link building strategy that many of us call white hat can be more dangerous than black-hat strategies like buying links. As a result …

Posted by Carson Ward

If the last few months of ranking changes have shown me anything, it's that poorly executed link building strategy that many of us call white hat can be more dangerous than black-hat strategies like buying links. As a result of well intentioned but short-sighted link building, many sites have seen significant drops in rankings and traffic. Whether you employ link building tactics that are black, white, or any shade of grey, you can do yourself a favor by avoiding the appearance of link spam.

It's become very obvious that recent updates hit sites that had overly aggressive link profiles. The types of sites that were almost exclusively within what I called the "danger zone" in a post about one month before Penguin hit. Highly unnatural anchor text and low-quality links are highly correlated, but anchor text appears to have been the focus.

I was only partially correct, as the majority of cases appear to be devalued links rather than penalties. Going forward, the wise SEO would want to take note of the types of link spam to make sure that what they're doing doesn't look like a type of link spam. Google's response to and attitude towards each type of link spam varies, but every link building method becomes more and more risky as you begin moving towards the danger zone.

1. Cleansing Domains

While not technically a form of link building, 301 "cleansing" domains are a dynamic of link manipulation that every SEO should understand. When you play the black hat game, you know the chance of getting burned is very real. Building links to a domain that redirects to a main domain is one traditionally safe way to quickly recover from Google actions like Penguin. While everyone else toils away attempting to remove scores of exact-match anchor text, the spammers just cut the trouble redirected domains loose like anchors, and float on into the night with whatever treasure they've gathered. 

A cleansing domain for NFL jersies

When Penguin hit, this linkfarm cleansing domain changed from a 301 to a 404 almost overnight.

Link building through redirects should be easy to catch, as new links to a domain that is currently redirecting is hardly natural behavior. To anyone watching, it's like shooting up a flare that says, "I'm probably manipulating links." The fact that search engines aren't watching closely right now is no guarantee of future success, so I'd avoid this and similar behavior if future success is a goal.

2. Blog Networks & Poorly Executed Guest Blogs

I've already covered the potential risks of blog networks in depth here. Google hates blog networks - fake blogs that members pay or contribute content to in order to get links back to their or their clients' sites. Guest blogging and other forms of contributing content to legitimate sites is a much whiter tactic, but consider that a strategy that relies heavily on low-quality guest blogging looks a lot like blog network spam.

With blog networks, each blog has content with a constant ratio of words to links. It posts externally to a random sites multiple times, and with a lot of "inorganic" anchor text for commercially valuable terms. Almost all backlinks to blog networks are also spam. 

I cringe when I see low-quality blogs with questionable backlinks accepting guest blog posts that meet rigid word length and external link guidelines. Quality blogs tend not to care if the post is 400-500 words with two links in the bio, and quality writers tend not to ruin the post with excessive linking. Most of us see guest blogging as a white-hat tactic, but a backlink profile filled with low-quality guest posts looks remarkably similar to the profile of a site using automated blog networks.

I'd obviously steer clear of blog networks, but I'd be just as wary of low-quality inorganic guest blogs that look unnatural. Guest blog on sites with high quality standards and legitimate backlink profiles of their own.

3. Article Marketing Spam

Article link addiction is still a real thing for new SEOs. You get one or two links with anchor text of your choice, and your rankings rise. You're not on the first page, but you do it again and get closer. The articles are easy and cheap, and they take no creativity or mental effort. You realize that you're reaching diminishing returns on the articles, but your solution isn't to stop - you just need to do more articles. Before you know it, you're searching for lists of the top article sites that give followed links and looking for automated solutions to build low-quality links to your low-quality links.

Most articles are made for the sole purpose of getting a link, and essentially all followed links are self-generated rather than endorsements. Google has accordingly made article links count for very little, and has hammered article sites for their low-quality content. 

Ezine Articles SEO visibility

Maybe you're wondering how to get a piece of that awesome trend, but hopefully you'll join me in accepting that article directories aren't coming back. Because they can theoretically be legitimate, article links are generally devalued rather than penalized. As with all link spam, your risk of receiving more harsh punishment rises proportionate to the percentage of similar links in your profile. 

4. Single-Post Blogs

Ironically named "Web 2.0 Blogs" by some spam peddlers, these two-page blogs on Tumblr and Wordpress sub-domains never see the light of day. After setting up the free content hub with an article or two, the site is then "infused" with link juice, generally from social bookmarking links (discussed below).

Despite their prevalence, these sites don't do much for rankings. Links with no weight come in, and links with no impact go out. They persist because with a decent free template, clients can be shown a link on a page that doesn't look bad. Google doesn't need to do much to weed these out, because they're already doing nothing.

5. (Paid) Site-Wide Links

Site-wide footer links used to be all the rage. Google crippled their link-juice-passing power because most footer links pointing to external sites are either Google Bombs or paid links. Where else would you put a site-wide link that you don't want your users to click?

To my point of avoiding the appearance of spam, Penguin slammed a number of sites with a high proportion of site-wide (footer) links that many would not have considered manipulative. Almost every free Wordpress theme that I've seen links back to the creator's page with choice anchor text, and now a lot of Wordpress themes are desperately pushing updates to alter or remove the link. Penguin didn't care if you got crazy with a plugin link, designed a web site, or hacked a template; the over-use of anchor text hit everyone. This goes to show that widespread industry practices aren't inherently safe.

6. Paid Links in Content

There will never be a foolproof way to detect every paid link. That said it's easier than you think to leave a footprint when you do it in bulk. You have to trust your sellers not to make it obvious, and the other buyers to keep unwanted attention off their own sites. If one buyer that you have no relationship to buys links recklessly, the scrutiny can trickle down through the sites they're buying from and eventually back to you. 

If you do buy links, knowing what you're doing isn't enough. Make sure everyone involved knows what they're doing. Google is not forgiving when it comes to buying links.

7. Link Exchanges, Wheels, etc.

Speaking of footprints, I believe it's possible to build a machine learning model to start with a profile of known links violating guidelines, which you can acquire from paid link sites and link wheel middlemen with nothing more than an email address. You can then assess a probability of a site being linked to in that manner, corroborating potential buyers and sellers with a link graph of similar profiles. I have no idea what kind of computing/programming power this would take, but the footprint is anomalous enough that it should be possible.

Exchanging links through link schemes requires a lot more faith in a bunch of strangers than I can muster. In a link wheel, you're only as strong and subtle as your "weakest links." My opinion is that if you're smart enough to avoid getting caught, you're probably smart enough to build or write something awesome that will have superior results and lower risk than link wheels.

8. Low-Quality Press Release Syndication

High-quality syndication and wire services possess a few unattractive attributes for spammers: there are editorial guidelines, costs, and even fact checking. Low-quality syndication services will send almost anything through to any site that will take it. You'll end up with a bunch of links, but not many that get indexed, and even fewer that get counted.

My experience has been that press releases have rapidly diminishing returns on syndication only, and the only way to see ROI is to generate actual, real coverage. I still see link-packed press releases all over the web that don't have a chance of getting coverage - really, your site redesign is not news-worthy. I'm not sure whether to attribute this to bad PR, bad SEO, or both.

9. Linkbait and Switch

In this context, we're talking about creating a real piece of linkbait for credible links, and later replacing the content with something more financially beneficial. Tricking people into linking to content is clearly not something Google would be ok with. I don't see linkbait and switch done very often, but I die a little every time I see it. If you're able to create and spread viral content, there's no need to risk upsetting link partners and search engines. Instead, make the best of it with smart links on the viral URL, repeat success, and become a known source for great content.

10. Directories

Directories have been discussed to death. The summary is that Google wants to devalue links from directories with no true standards. Here's a Matt Cutts video and blog post on the topic. Directory links often suffer from a high out/in linking ratio, but those worth getting are those that are actually used for local businesses (think Yelp) and any trafficked industry directories.

  1. Would I pay money for a listing here?
  2. Are the majority of current listings quality sites?
  3. Do listings link with the business or site name?

If the answer to any of these questions is no, don't bother with a link. This immediately excludes all but a handful of RSS or blog feed directories, which are mostly used to report higher quantities of links. When I was trained as an SEO, I was taught that directories would never hurt, but they might help a tiny bit, so I should go get thousands of them in the cheapest way possible. Recent experience has taught us that poor directory links can be a liability.

Even as I was in the process of writing this post, it appears that Google began deindexing low-quality directories. The effect seems small so far - perhaps testifying to their minimal impact on improving rankings in the first place - but we'll have to wait and see.

11. Link Farms and Networks

I honestly can't speak as an authority on link farms, having never used them personally or seen them in action.

"I'm telling you right now, the engines are very very smart about this kind of thing, and they've seen link farming over and over and over again in every different permutation. Granted, you might find the one permutation - the one system - that works for you today, but guess what? It's not going to work tomorrow; it's not going to work in the long run." - Rand in 2009

My sense is that this prediction came true over and over again. I'd love to hear your thoughts.

12. Social Bookmarking & Sharing Sites

Links from the majority of social bookmarking sites carry no value. Pointing a dozen of them at a page might not even be enough to get the page crawled. Any quality links that go in have their equity immediately torn a million different directions if links are followed. The prevalence of spam-filled and abandoned social bookmarking sites tells me that site builders seriously over-estimated how much we would care about other people's bookmarks.

Sites focusing on user-generated links and content have their own ways of handling trash. Active sites with good spam control and user involvement will filter spam on their own while placing the best content prominently. If you'd like to test this, just submit a commercial link to any front-page sub-Reddit and time how long it takes to get the link banned. Social sites with low spam control stop getting visitors and incoming links while being overrun by low quality external links. Just ask Digg.

13. Forum Spam

Forum spam may never die, though it is already dead. About a year ago, we faced a question about a forum signature link that was in literally thousands of posts on a popular online forum. When we removed the signature links, the change was similar to effect of most forum links: zero. It doesn't even matter if you nofollow all links. Much like social sites, forums that can't manage the spam quickly turn into a cesspool of garbled phrases and anchor text links. Bing's webmaster forums are a depressing example.

14. Unintended Followed Link Spam

From time to time you'll hear of a new way someone found to get a link on an authoritative site. Examples I have seen include links in bios, "workout journals" that the site let users keep, wish lists, and uploaded files. Sometimes these exploits (for lack of a better term) go viral, and everyone can't wait to fill out their bio on a DA 90+ site. 

In rare instances, this kind of link spam works - until the hole is plugged. I can't help but shake my head when I see someone talking about how you can upload a random file or fill out a bio somewhere. This isn't the sort of thing to base your SEO strategy around. It's not long-term, and it's not high-impact. 

15. Profile Spam

While similar to unintended followed links on authority domains, profile spam deserves its own discussion due to their abundance. It would be difficult for Google to take any harsh action on profiles, as there is a legitimate reason for reserving massive numbers of profiles to prevent squatters and imitators from using a brand name. 

What will hurt you is when your profile name and/or anchor text doesn't match your site or brand name. 

car-insurance-spam-profile

"The name's Insurance. Car Insurance"

When profile links are followed and indexed, Google usually interprets the page as a user page and values it accordingly. Obviously Google's system for devaluing profile links is not perfect right now. I know it's sometimes satisfying just to get an easy link somewhere, but profile link spam is a great example of running without moving.

16. Comment Spam

If I were an engineer on a team designed to combat web spam, the very first thing I would do would be to add a classifier to blog comments. I would then devalue every last one. Only then would I create exceptions where blog comments would count for anything.

I have no idea if it works that way, but it probably doesn't. I do know that blogs with unfiltered followed links are generally old and unread, and they often look like this:

Followed blog comments

Let's pretend that Google counts every link equally, regardless of where it is on the page. How much do you think 1/1809th of the link juice on a low-authority page is worth to you? Maybe I'm missing something here, because I can't imagine spam commenting being worth anything at any price. Let's just hope you didn't build anchor text into those comments.

17. Domain Purchase and Redirect/Canonical

Buying domains for their link juice is an old classic, but I don't think I have anything to add beyond what Danny Sullivan wrote on the matter. I'm also a fan of Rand's suggestion to buy blogs and run them rather than pulling out the fangs and sucking every ounce of life out of a once-thriving blog.

Domain buying still works disgustingly well in the (rare) cases where done correctly. I would imagine that dozens of redirected domains will eventually bring some unwelcome traffic to your site directly from Mountain View, but fighting spam has historically been much easier in my imagination than in reality.

This list is not meant to be comprehensive, but it should paint a picture of the types of spam that are out there, which ones are working, and what kinds of behaviors could get you in trouble. 

Spam Links: Not Worth It

I have very deliberately written about what spam links "look like." If you do believe that black hat SEO is wrong, immoral, or in any way unsavory that's fine - just make sure your white hat links don't look like black hat links. If you think that white hat SEOs are sheep, or pawns of Google, the same still applies: your links shouldn't look manipulative.

I'm advising against the tactics above because the potential benefits don't outweigh the risks. If your questionable link building does fall apart and your links are devalued, there's a significant cost of time wasted building links that don't count. There's also the opportunity cost - what could you have been doing instead? Finally, clearing up a manual penalty can take insane amounts of effort and remove Google's revenue stream in the meantime.


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Outbrain is Proud To Be ‘Made in New York’

On May 15, 2012, in Current Affairs, job openings, Open positions, Outbrain, Startups, tech industry, by Juan Martinez

Outbrain is proud to be one of more than 600 New York City startups, investors and co-working spaces named in the Made in New York Digital Map, which reveals the office locations of tech start-ups and the industry’s more than 1000 job opportunities. The map was conceived by Internet Week New York in conjunction with [...]

Outbrain is proud to be one of more than 600 New York City startups, investors and co-working spaces named in the Made in New York Digital Map, which reveals the office locations of tech start-ups and the industry’s more than 1000 job opportunities. The map was conceived by Internet Week New York in conjunction with the Mayor’s Office and was revealed this morning during day two of Internet Week.

More than 320 companies boast more than 1,000 open positions. Right here in your backyard. Click here for ours!

According to Crain’s New York, “The Made in New York map is the latest effort by the Bloomberg administration to hype technology growth in the city, which had lagged behind Boston and Silicon Valley as a tech center. According to a report released last week by the Center for an Urban Future, however, New York was the only leading technology region to post an increase in the number of venture capital deals between 2007 and 2011, and now trails only Silicon Valley as a hub for tech-related deal making.”

“We expect this map to be another tool that helps propel our tech industry forward,” Mayor Michael Bloomberg said at the event.

“Given that new NYC startups and incubators are seemingly popping up every day, the map will be a useful way to make sense of everything tech going on in the city,” according to a piece on VentureBeat.com. “And it looks to be a killer tool for landing a startup gig.”

We’re thrilled to be a part of such a vibrant, burgeoning community and we look forward to witnessing (and developing!) some of the amazing innovations coming out the five boroughs in the next few years.

Response Codes Explained with Pictures

On May 14, 2012, in Uncategorized, by Lindsay

Posted by Lindsay
Friends and I were recently debating the finer points of serving a 410 versus a 404 response code when a brick and mortar retail analogy was born. I hope you'll have half as much fun reading through these amateur comics as I'…

Posted by Lindsay

Man thinking of a water gun.Friends and I were recently debating the finer points of serving a 410 versus a 404 response code when a brick and mortar retail analogy was born. I hope you'll have half as much fun reading through these amateur comics as I've had putting them together. You might also come away with an extra line of lingo when explaining HTTP Response Codes to clients or colleagues. 

What are Response Codes?

When a search engine or website visitor makes a request to a web server, a three digit HTTP Response Status Code is returned. This code indicates what is about to happen. A response code of 200 means "OK, here is the content you were asking for." A 301 says, "Gotcha. That page has moved, so I'll send you there now." And so on. 

Einstein once said, "If you can't explain it simply, you don't know it well enough." It is in this spirit that I present to you my brick-and-mortar retail store analogy.

A man walks into a store looking for a particular model water gun. In each scenario, he is greeted by a different Sales Associate (our response codes).

200 OK

A 200 is the most common type of response code, and the one we experience most of the time when browsing the web. We asked to see a web page, and it was presented to us without any trouble.

301 Moved Permanently

We were expecting to find a web page in a particular location, but it has been moved. No worries though, the web server has sent us to the new location. Most users won't notice that this has happened unless they watch the URL change.

302 Found (Moved Temporarily)

You're in the right place, but the page has moved temporarily to a new location. Just like a 301 the user doesn't usually notice anything because the web server seemlessly moves them to the new URL.

Important SEO Implication: A 302 isn't a permanent move. Any SEO strength that the original page had won't be granted to the new URL.

401 Unauthorized

We've requested a page, but a username and password are required to access it. We're presented with a way to login. 

Important SEO Implication: Search engines won't submit a username and password for entry. If you have content hidden behind a login, it won't show up in the search results. 

403 Forbidden

We've requested a page that we don't have permission to access at all. This page isn't for us.

404 Not Found

We've requested a page, but the web server doesn't recognize our request. The page can't be shown because the server doesn't know what it is.

Important SEO Implication: Most default 404 pages are a dead end for users and search engines. Look at using a custom 404 for these cases.

410 Gone

We've requested a page and the web server knows what we're asking for, but the page is gone.

Important SEO Implication: There is some debate in the SEO world as to the advantage (if any) of using a 410 over a 404 in certain cases. This post by Barry Schwartz is a good place to start your own research. 

I prefer to use a 410 when removing unfavorable (perhaps penalized) content from a website. Perhaps the website has some bad links pointing to a bad neighborhood within an otherwise quality site. I'd use a 410 to say, "We know what you're asking for, but we've deliberately removed it from the site, permanently."

500 Internal Server Error

We've requested a page, and in return, we get a generic error message. No information is given. It is like looking a sales associate in the eye, asking a question, and recieving a blank stare in return. 

503 Service Unavailable

We asked for a page, but are told that it is temporarily unavailable. Something is wrong. Perhaps the website is down for maintenance.

Status Code Readers & Additional Reading

If you're like me, you came to SEO out of an interest and background in Marketing, rather than approaching it from a start on the Techology side. I understood the meaning of the basic response codes for SEO (301, 302, 404) long before I understood what was technically happening. I needed to see it before I really got it. If you're feeling the same way, you can use a browser plugin to watch the communication between the your browser and a website behind the scenes as you browse the web.

Try these:

There are a number of excellent resources available to help you better understand HTTP Status Codes and determine when to use them to your best advantage for user experience and SEO.

Happy optimizing!


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The Atlantic Doesn’t Fret Over SEO and Neither Should You

SEO’s stranglehold over content production is loosening a bit each day. On May 10, two editors of The Atlantic’s digital operation renounced the notion that quality journalism needs to be SEO-friendly. “Truly [our writers] are not really thinking about SEO anymore,” Scott Havens, senior vice president of finance and digital operations at The Atlantic Media Company told [...]

SEO’s stranglehold over content production is loosening a bit each day. On May 10, two editors of The Atlantic’s digital operation renounced the notion that quality journalism needs to be SEO-friendly. “Truly [our writers] are not really thinking about SEO anymore,” Scott Havens, senior vice president of finance and digital operations at The Atlantic Media Company told Mashable. “Now it’s about how we can spin a story so that it goes viral.”

Havens said 40% of The Atlantic’s traffic comes from social media, which has forced the publisher to figure out how to capitalize on the growing importance of social networks, rather than search engines, according to the article.

Bob Cohn, the recently promoted editor of The Atlantic Digital, echoed Havens’s sentiments.  “We’re no longer writing to get the attention of Google algorithms,” Cohn said. “We’re writing to get you to share it, to digg it.”

Cohn also told Mashable that Atlantic writers author their own headlines before they are rewritten by channel editors and “sometimes tweaked” again by a homepage editor. When asked why he didn’t feed in a separate headline in the metadata, Cohn told Mashable that “it was no longer important enough to compensate for a boring headline, even in search results or on Google News,” according to the article.

Props to The Atlantic for shedding the weight of this commonly held mythology. We’ve been saying for a long, long time that being discoverable on search engines is important, but obsessing over SEO is not as important today as it was ten years ago. Publishers that focus on developing the best content for human beings will ultimately surpass those that develop content for search engines.

We’re not the only ones who’ve been preaching this philosophy. A recent Content Marketing Institute study found that 82% of marketers place a high value on content written for people and not search engines.

 

Project Management for SEO (2012 Edition!)

On May 13, 2012, in Uncategorized, by Tom Critchlow

Posted by Tom Critchlow

So here's the truth – I used to suck at project management. But over the years I've determinedly turned myself into a half-decent project manager. Why? What was the driving force?

Project Management Is A Tool For Effecting Change

At the end of the day, I never have and still don't care that much for project management. But what I do care deeply about is effecting change. Driving action and results instead of talk and documentation. You can see my drive for getting things done in this whiteboard friday:

Wistia

(Note, if you have thoughts about this video you'd do well to read my follow-up comment about the difference between reports and reportings.)

Although there are many ways of affecting change, project management is a crucial part of it. Below I'm going to outline a bunch of tools, tips, and tricks that we've discovered and implemented over the years at Distilled to get better at project management:

Project Collaboration – Trello

Personally I'm not a fan of clutter, either physical or virtual, and so I love technology that gets out of the way while you get on with getting shit done. I've tried lots of different project management solutions, and Trello is the first one I've fallen in love with. For those that saw the whiteboard friday I did with Jamie about a year ago it models the real life post-it note system very well:

I'm going to let Will explain why he likes it so much:

And I'm going to let Paddy break down the details in his blog post Using Trello to Manage SEO Projects.

Project Collaboration – Google Docs

A lot of you will already be familiar with Google Docs. Of course. But only recently have I come to realize the extreme power behind the collaboration elements. I've always hated track changes in Word and finally Google Docs has something better to offer. This video, although cutsey, actually demonstrates the power of real time collaboration:

In particular, two features that are really making me excited are in-line comments (with easy replies and notifications) and revision history (which allows you to see when, how, and who edited a document).

We use Google Docs extensively within Distilled to craft and send around documents even if ultimately we deliver the final report as a .PDF or some other format. After all, some large corporations still like the smell of .PDFs in the morning….

Inbox Zero Methodology

(image credit)

I can't explain how much of a life changing experience the inbox zero methodology is. For the modern day information worker, inbox zero is fundamental to happiness and productivity. If you're not using the inbox zero system then please trust me when I say it'll change your life. Here's Merlin Mann talking about the original system at Google:

When new employees start at Distilled, we coach them in the ancient ways of Inbox Zero. Although it's a personal revelation for many (myself included), the real power comes when you have an entire organization that is GOOD WITH EMAIL. Having seen a peek inside companies that are not so efficient with email the difference is night and day.

Our Consultants Work On-site Where Possible

Life is organized chaos. Sometimes not so organized either. Project management is similar in that it's often more chaos than management. There's only so much you can really and truly work to get things done without being in the thick of it.

So, where possible, our consultants aim to spend some time on-site with our clients. The increase in results is striking. Not only are we better able to communicate our ideas, but we are also better placed to understand how the client's business works – not just the business model and mechanics, but communication, project management, hopes, and fears.

The best substitute for this if you're not able to get face-to-face with the client is to at least communicate often with many different points of contact within the client's organization. This improves the chances that you'll understand the real needs of the client as well as ensure that as many people as possible like you which is important for getting things done!

Communication Solves All Problems

We have various memes within Distilled; you can read more about them in a post I wrote for Dharmesh a little while back called Startup Culture Memes – Do You Have A Duck Of Awesomeness. One of the ones I'm most proud of is the mantra "communication solves all problems". I'm constantly amazed at the ability to solve problems by communicating effectively. Either talking to other members of the team or talking directly with the client – just having some real interaction (face to face or on the phone ideally) and explaining the situation clearly solves 99.9% of all problems.

This mantra has infiltrated all parts of Distilled, but I see two key ways that this affects project management on every project.

At the start of any project, we have a kick-off meeting which has two clear outcomes; the first is a top to bottom understanding of the client's business, and the second is a detailed understanding of what the project is going to look like. Mark wrote up our project kick-off process in a little bit more detail here: How To Kick Start SEO Projects.

Secondly, I drill into people here that it's okay to miss deadlines. Really. It is. Do people really care if you deliver something on Monday morning instead of Friday afternoon? The answer is that yes, they care very much if you don't let them know. If you let them know that you will deliver it Monday instead of Friday, then in 99% of cases, they could care less. Why is this so powerful? Because a single missed deadline without communication tarnishes your perception in the client's eyes. So long as the communication is strong, the actual dates rarely matter.

PPT Pitches

PPT? As a project management tool? Well yes. Let me explain – there are broadly speaking three types of work that you do when you're consulting and there are three different tools you use for these tasks as follows:

Activity Tool
Research and analysis Excel
Deliverables and specifications Word
Pitching ideas and strategy PowerPoint

Although this seems like a no-brainer, it's actually a very powerful mental model. Want to take a guess where setting the project vision and goals comes in? Yep – PPT. Although you won't keep track of a project in PowerPoint, you should be crafting and creating the vision and goals for the project in PPT. Without strong vision and goals, projects will fail.

So persuading a consultant to put together PPTs at the start of projects is a powerful tool to ensure we have a clear idea of where we're going, and importantly, the client is on board.

Monthly Industry Updates

As part of our monthly reporting communication, we provide a letter from Will to our clients. This is a value add that allows our clients to keep abreast of industry news and changes. I've included a sample of the letter (and supporting links) for April here:

Why is this important? Well not all of our clients are SEO junkies like us. And they like to be kept abreast of the latest happenings in the industry.

How is this a project management tool? You might think it's tenuous, but actually it's crucially important. Running SEO projects on the shifting sands of Google's algorithms means we have to keep on our toes and be prepared to potentially shift our strategy at a moment's notice. So communicating these changes to our clients allows us to be on the same page when we start talking about pandas and penguins….

What Works For You?

It's important to note that what works for us may not work for you. Hopefully this has been helpful for you to take a peek at how we manage projects and communication. I'd love to hear what you guys have to offer in the comments!

Further Reading

If you loved this psot and want to explore the subject further take a look at these:

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Posted by Tom Critchlow

So here's the truth - I used to suck at project management. But over the years I've determinedly turned myself into a half-decent project manager. Why? What was the driving force?

Project Management Is A Tool For Effecting Change

At the end of the day, I never have and still don't care that much for project management. But what I do care deeply about is effecting change. Driving action and results instead of talk and documentation. You can see my drive for getting things done in this whiteboard friday:

Wistia

(Note, if you have thoughts about this video you'd do well to read my follow-up comment about the difference between reports and reportings.)

Although there are many ways of affecting change, project management is a crucial part of it. Below I'm going to outline a bunch of tools, tips, and tricks that we've discovered and implemented over the years at Distilled to get better at project management:

Project Collaboration - Trello

Personally I'm not a fan of clutter, either physical or virtual, and so I love technology that gets out of the way while you get on with getting shit done. I've tried lots of different project management solutions, and Trello is the first one I've fallen in love with. For those that saw the whiteboard friday I did with Jamie about a year ago it models the real life post-it note system very well:

I'm going to let Will explain why he likes it so much:

And I'm going to let Paddy break down the details in his blog post Using Trello to Manage SEO Projects.

Project Collaboration - Google Docs

A lot of you will already be familiar with Google Docs. Of course. But only recently have I come to realize the extreme power behind the collaboration elements. I've always hated track changes in Word and finally Google Docs has something better to offer. This video, although cutsey, actually demonstrates the power of real time collaboration:

In particular, two features that are really making me excited are in-line comments (with easy replies and notifications) and revision history (which allows you to see when, how, and who edited a document).

We use Google Docs extensively within Distilled to craft and send around documents even if ultimately we deliver the final report as a .PDF or some other format. After all, some large corporations still like the smell of .PDFs in the morning....

Inbox Zero Methodology

(image credit)

I can't explain how much of a life changing experience the inbox zero methodology is. For the modern day information worker, inbox zero is fundamental to happiness and productivity. If you're not using the inbox zero system then please trust me when I say it'll change your life. Here's Merlin Mann talking about the original system at Google:

When new employees start at Distilled, we coach them in the ancient ways of Inbox Zero. Although it's a personal revelation for many (myself included), the real power comes when you have an entire organization that is GOOD WITH EMAIL. Having seen a peek inside companies that are not so efficient with email the difference is night and day.

Our Consultants Work On-site Where Possible

Life is organized chaos. Sometimes not so organized either. Project management is similar in that it's often more chaos than management. There's only so much you can really and truly work to get things done without being in the thick of it.

So, where possible, our consultants aim to spend some time on-site with our clients. The increase in results is striking. Not only are we better able to communicate our ideas, but we are also better placed to understand how the client's business works - not just the business model and mechanics, but communication, project management, hopes, and fears.

The best substitute for this if you're not able to get face-to-face with the client is to at least communicate often with many different points of contact within the client's organization. This improves the chances that you'll understand the real needs of the client as well as ensure that as many people as possible like you which is important for getting things done!

Communication Solves All Problems

We have various memes within Distilled; you can read more about them in a post I wrote for Dharmesh a little while back called Startup Culture Memes - Do You Have A Duck Of Awesomeness. One of the ones I'm most proud of is the mantra "communication solves all problems". I'm constantly amazed at the ability to solve problems by communicating effectively. Either talking to other members of the team or talking directly with the client - just having some real interaction (face to face or on the phone ideally) and explaining the situation clearly solves 99.9% of all problems.

This mantra has infiltrated all parts of Distilled, but I see two key ways that this affects project management on every project.

At the start of any project, we have a kick-off meeting which has two clear outcomes; the first is a top to bottom understanding of the client's business, and the second is a detailed understanding of what the project is going to look like. Mark wrote up our project kick-off process in a little bit more detail here: How To Kick Start SEO Projects.

Secondly, I drill into people here that it's okay to miss deadlines. Really. It is. Do people really care if you deliver something on Monday morning instead of Friday afternoon? The answer is that yes, they care very much if you don't let them know. If you let them know that you will deliver it Monday instead of Friday, then in 99% of cases, they could care less. Why is this so powerful? Because a single missed deadline without communication tarnishes your perception in the client's eyes. So long as the communication is strong, the actual dates rarely matter.

PPT Pitches

PPT? As a project management tool? Well yes. Let me explain - there are broadly speaking three types of work that you do when you're consulting and there are three different tools you use for these tasks as follows:

Activity Tool
Research and analysis Excel
Deliverables and specifications Word
Pitching ideas and strategy PowerPoint

Although this seems like a no-brainer, it's actually a very powerful mental model. Want to take a guess where setting the project vision and goals comes in? Yep - PPT. Although you won't keep track of a project in PowerPoint, you should be crafting and creating the vision and goals for the project in PPT. Without strong vision and goals, projects will fail.

So persuading a consultant to put together PPTs at the start of projects is a powerful tool to ensure we have a clear idea of where we're going, and importantly, the client is on board.

Monthly Industry Updates

As part of our monthly reporting communication, we provide a letter from Will to our clients. This is a value add that allows our clients to keep abreast of industry news and changes. I've included a sample of the letter (and supporting links) for April here:

Why is this important? Well not all of our clients are SEO junkies like us. And they like to be kept abreast of the latest happenings in the industry.

How is this a project management tool? You might think it's tenuous, but actually it's crucially important. Running SEO projects on the shifting sands of Google's algorithms means we have to keep on our toes and be prepared to potentially shift our strategy at a moment's notice. So communicating these changes to our clients allows us to be on the same page when we start talking about pandas and penguins....

What Works For You?

It's important to note that what works for us may not work for you. Hopefully this has been helpful for you to take a peek at how we manage projects and communication. I'd love to hear what you guys have to offer in the comments!

Further Reading

If you loved this psot and want to explore the subject further take a look at these:

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

Colossal Day of Craziness!

On May 12, 2012, in Uncategorized, by MozCTO

Posted by MozCTO
Hello, I am Anthony Skinner, the CTO of MozLand!

Many of you were affected by several SEOmoz tool issues that happened last week, unfortunately all colliding into one colossal day of craziness on May 3rd. We want to first apologize …

Posted by MozCTO

Hello, I am Anthony Skinner, the CTO of MozLand!

Many of you were affected by several SEOmoz tool issues that happened last week, unfortunately all colliding into one colossal day of craziness on May 3rd. We want to first apologize for any inconveniences or problems that these issues caused you.

The good news is that our awesome engineers fixed these problems quickly, but we want to share an update of what happened, how we fixed it, and what we’re doing to prevent "colossal days of craziness" from ever happening again. So, here’s the inside scoop (y’all know we like that whole transparency thing 'n stuff ;-)).

So, down to the nitty gritty of what happened last week and where we are now....


Status

Issue

Fixed

Rankings – Rankings were delayed by a couple of days for all customers due to some intermittent outages in our database. This delay caused custom reports without rankings data.
 
Fix: After trying it the hard way, we had a eureka moment (in the shower, no less) and promoted our back-up disks to primary, resolving the problem almost immediately.

Why it won’t happen again: We had planned for SSD failures, but did not expect to see a full cluster failure at one time. Going forward, we’ll be looking at making sure we’re using SSDs appropriately, and, when we do use SSDs, having more robust failover plans in place. We’re also changing the way custom reports are built to speed up the process, and enhancing custom reports to wait on dependencies.

Fixed

Slow Open Site Explorer CSV Reports, and Mozscape API calls were failing – The Mozscape API was running noticeably slower and reports weren’t finishing. We found two export jobs that were continually requeuing themselves, severely backing up the CSV reports queue.

Fix: We fixed the condition causing the queueing and made some adjustments to the load balancing on the servers.

Why it won’t happen again: To prevent the queues backing up in the future, we’ve added a hook to prevent failed jobs from re-queuing. Monitoring and alarms have also been added to notify our ops team if these queues start backing up.

Fixed

Campaign Setup and Custom Crawl – Users were running into an error message when trying to create new campaigns, and some users were seeing a dramatic reduction in the number of pages crawled.

Fix: With some creative ops magic, our engineers were able to configure the proper permissions and get campaign creation working again. Truncated crawls were caused by a race condition. We also made the transition between finalizing the crawling of a campaign and scheduling the next crawl smoother, which resolved this race condition. Affected campaigns were re-crawled so users could receive a full weekly crawl.

Why it won’t happen again: We’re working to do better testing at scale and to create more defined unit tests to catch these types of race conditions that don't appear in small scale testing. We’re also working on better monitoring around the campaign crawl service and decoupling campaign creation from the custom crawl service so back end crawler problems will not have such a dramatic affect on the usability of the rest of the SEOmoz PRO app.

Fixed

Delay in SEOmoz PRO Web App picking up the new index - Our latest index update wasn’t reflected in the SEOmoz PRO web app right away.

Fix: We redeployed an old endpoint in our API that we had been using for campaigns to pick up the new index metrics. We also updated the PRO software to use the new endpoints that Mozscape API now supports.

Why it won’t happen again: We updated our release procedures, and also updated the PRO app to use a new Mozscape API endpoint that publicizes the index launch date. This improvement will mean much smoother updates to Mozscape API campaign metrics in the future.

Fixed

Social – PRO users trying to connect their Facebook accounts were receiving an error message. We were getting odd data back from the Facebook API indicating users' authentication data expired - like 25 years ago :).

Fix: We’ve updated the Facebook connection to return the correct time format.

Why it won’t happen again: To be honest, we’re not sure it won’t... We’ll try to stay on top of changes in Facebook and update our app before the changes affect our users.

We’re also going to be putting some of the new funding (read the memenouncement here) towards making sure things like this do not happen again. We’re investing in infrastructure improvements (blog post to come) to both help keep things running smoothly, and bring you new features and improve stability all around. We’re also hiring... if you’re a brilliant, motivated SEO-lover, apply here.

Again, many apologies for the inconvenience this caused all of you. We’ve learned a lot in this process and will keep doing our darnedest to keep things running smoothly.


Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don't have time to hunt down but want to read!

The Penguin Update – Whiteboard Friday

On May 10, 2012, in Uncategorized, by robkerry

Posted by robkerry

SEOmoz and I don't always see eye to eye on industry issues, but I still have a lot of respect for the company. In fact SEOmoz is still the website that I send people to, when they want to learn about SEO or get into our industry. Rand kindly invited me to the SEOmoz office when I was in Seattle this week, for a chat and the opportunity to present a Whiteboard Friday.

This week's Whiteboard Friday covers the recent Penguin Update, including what to do and what not to do. I certainly wouldn't say that it's a comprehensive guide, but it does discuss the issues and causes that I have witnessed. Fortunately Ayima's campaigns have been unaffected (other than increases) by the update, but we do monitor our client's competitors and their agencies to a very granular level using in-house technology. Off-Page SEO has been changing dramatically for a while now, and it's important that agencies and in-house teams don't get left behind. Always ask questions and never just assume that Google whacked you by mistake, even if you are "White Hat".

Video Transcription

Hello, and welcome to another Whiteboard Friday. My name is Rob Kerry. I'm co-founder of an SEO agency called Ayima. Today we're going to be talking about the Penguin Update. There's been a lot of talk in a lot of communities out there, a lot of SEO communities, about the Penguin Update. A lot of false information being chucked around out there as well. Hopefully, this video clears up quite a few things.

The first issue is that a lot of people still use the term white hat, grey hat, black hat. Now, this terminology was taken from the hacking world and adopted for SEO reasons. It's actually in Google's best interest for us to use this terminology because it makes SEO sound like a risky, dangerous, almost illegal thing to be doing. Whereas if you actually use the hacking terminology and adapt it to SEO, the only thing that is black hat SEO is hacking someone's website and embedding links into there for SEO reasons. Everything else is basically white hat, because you're either getting permission from another webmaster to have a link on their site, or you're making adaptations to your own website, all of which would be classed as white hat.

Rather than looking at whether you use a white hat SEO provider or a black hat SEO provider, actually have a look to see what techniques are being used. Even if you're not buying links, you can still get affected by the Penguin Update. This isn't an update about whether you are buying links or not buying links. This an update about how you're trying to manipulate Google.

If your white hat SEO provider is currently just putting links into your site for commercial terms or even only putting 50% of the links in using commercial terms, let's say we're trying to rank for the term "penguin," if half your links or more are saying penguin in them, then you're going to get tripped up in this kind of filter because you're seen as manipulating Google, even if those links were acquired through directories or through asking for links or through viral campaigns.

So, rather than looking at that, we need to look at the footprints that are going into your site. Quite a good case study for that is we have a client who works with a lot of seasonal campaigns. We were about to run one at the beginning of this year for an event, which they sell products for. A competitor SEO agency in the UK works with one of their big competitors, one of the big competitors of our client. We were basically monitoring to see what that other SEO agency was doing. Three months before the seasonal campaign needed to launch, they started building links into their client's website using the commercial anchor text, so people putting links in saying penguin, penguin, penguin, going into those client pages. Whereas, we went with a different tactic.

We actually changed the way that we do SEO in terms of off-page SEO about a year ago, predicting that this kind of update would get rolled out. With our clients now, as long as the on-page is optimized properly and there are a few links going in using commercial terms, then we basically just build up the authority and the trust of our client website.

It sounds like kind of a lame idea, and it goes against traditional ideas of SEO, but it does actually work ever since this update rolled out. So, whilst we were starting to go up and up and up in the rankings, eventually hitting number one place for the biggest term for this seasonal campaign, we noticed our competitor going down and down and down.

There are even complaining on Twitter that Google might be broken, there's an algorithm issue, just because they didn't understand why putting loads of anchor text with commercial terms going into the client's site wasn't working. It's basically because Google has been working towards this kind of thing for quite a long time.

So, have a look at your anchor text ratios. Go to Open Site Explorer, type in your website, click on the anchor text link, and that will order it by, I think, group linking domains. You can actually see what links are most used on each URL of your website. If your commercial terms are quite near the top, let's say in the top 10, then you need to really work at getting better links going into your site and maybe even taking down some of the links, which are overly optimized. This is basically their step towards an over-optimization penalty.

There's another thing, which is content providers, who as soon as the Penguin Update rolled out, we got a barrage of emails from all of these people saying, "We can fix Penguin by building lots and lots of more pages of content for your site." These would actually negatively affect you, because one of the things that Penguin's trying to do is further penalize the production of crap content.

Rather than paying thousands and thousands a month to have 200-words news articles put onto your website, get rid of those if they're not actually bringing any traffic in. Look at actually creating a good quality resource of information on your website to become the authority in your industry. A few pages of great content is a lot better than just hammering Google with loads of news articles.

The big thing is there's no quick fix. If you get an email from a company saying that, "We can fix all your Penguin issues," it's likely not to be the case, especially if it's like a $35 fix. You just basically need to build a better campaign for your website. Look at taking down content which might not be unique or useful information. Get rid of some of that from your website if it's not driving any traffic directly to it.

Also, look at just making your website look as natural as possible. Build authority into the pages that you want to rank, but don't start over- optimizing on the anchor text. If you start doing that, not only will it fix Penguin issues, but it will also help you to rise up in the rankings. Thank you very much, and that's about it.

Video transcription by Speechpad.com

Sign up for The Moz Top 10, a semimonthly mailer updating you on the top ten hottest pieces of SEO news, tips, and rad links uncovered by the Moz team. Think of it as your exclusive digest of stuff you don’t have time to hunt down but want to read!

Posted by robkerry

SEOmoz and I don't always see eye to eye on industry issues, but I still have a lot of respect for the company. In fact SEOmoz is still the website that I send people to, when they want to learn about SEO or get into our industry. Rand kindly invited me to the SEOmoz office when I was in Seattle this week, for a chat and the opportunity to present a Whiteboard Friday.

This week's Whiteboard Friday covers the recent Penguin Update, including what to do and what not to do. I certainly wouldn't say that it's a comprehensive guide, but it does discuss the issues and causes that I have witnessed. Fortunately Ayima's campaigns have been unaffected (other than increases) by the update, but we do monitor our client's competitors and their agencies to a very granular level using in-house technology. Off-Page SEO has been changing dramatically for a while now, and it's important that agencies and in-house teams don't get left behind. Always ask questions and never just assume that Google whacked you by mistake, even if you are "White Hat".



Video Transcription

Hello, and welcome to another Whiteboard Friday. My name is Rob Kerry. I'm co-founder of an SEO agency called Ayima. Today we're going to be talking about the Penguin Update. There's been a lot of talk in a lot of communities out there, a lot of SEO communities, about the Penguin Update. A lot of false information being chucked around out there as well. Hopefully, this video clears up quite a few things.

The first issue is that a lot of people still use the term white hat, grey hat, black hat. Now, this terminology was taken from the hacking world and adopted for SEO reasons. It's actually in Google's best interest for us to use this terminology because it makes SEO sound like a risky, dangerous, almost illegal thing to be doing. Whereas if you actually use the hacking terminology and adapt it to SEO, the only thing that is black hat SEO is hacking someone's website and embedding links into there for SEO reasons. Everything else is basically white hat, because you're either getting permission from another webmaster to have a link on their site, or you're making adaptations to your own website, all of which would be classed as white hat.

Rather than looking at whether you use a white hat SEO provider or a black hat SEO provider, actually have a look to see what techniques are being used. Even if you're not buying links, you can still get affected by the Penguin Update. This isn't an update about whether you are buying links or not buying links. This an update about how you're trying to manipulate Google.

If your white hat SEO provider is currently just putting links into your site for commercial terms or even only putting 50% of the links in using commercial terms, let's say we're trying to rank for the term "penguin," if half your links or more are saying penguin in them, then you're going to get tripped up in this kind of filter because you're seen as manipulating Google, even if those links were acquired through directories or through asking for links or through viral campaigns.

So, rather than looking at that, we need to look at the footprints that are going into your site. Quite a good case study for that is we have a client who works with a lot of seasonal campaigns. We were about to run one at the beginning of this year for an event, which they sell products for. A competitor SEO agency in the UK works with one of their big competitors, one of the big competitors of our client. We were basically monitoring to see what that other SEO agency was doing. Three months before the seasonal campaign needed to launch, they started building links into their client's website using the commercial anchor text, so people putting links in saying penguin, penguin, penguin, going into those client pages. Whereas, we went with a different tactic.

We actually changed the way that we do SEO in terms of off-page SEO about a year ago, predicting that this kind of update would get rolled out. With our clients now, as long as the on-page is optimized properly and there are a few links going in using commercial terms, then we basically just build up the authority and the trust of our client website.

It sounds like kind of a lame idea, and it goes against traditional ideas of SEO, but it does actually work ever since this update rolled out. So, whilst we were starting to go up and up and up in the rankings, eventually hitting number one place for the biggest term for this seasonal campaign, we noticed our competitor going down and down and down.

There are even complaining on Twitter that Google might be broken, there's an algorithm issue, just because they didn't understand why putting loads of anchor text with commercial terms going into the client's site wasn't working. It's basically because Google has been working towards this kind of thing for quite a long time.

So, have a look at your anchor text ratios. Go to Open Site Explorer, type in your website, click on the anchor text link, and that will order it by, I think, group linking domains. You can actually see what links are most used on each URL of your website. If your commercial terms are quite near the top, let's say in the top 10, then you need to really work at getting better links going into your site and maybe even taking down some of the links, which are overly optimized. This is basically their step towards an over-optimization penalty.

There's another thing, which is content providers, who as soon as the Penguin Update rolled out, we got a barrage of emails from all of these people saying, "We can fix Penguin by building lots and lots of more pages of content for your site." These would actually negatively affect you, because one of the things that Penguin's trying to do is further penalize the production of crap content.

Rather than paying thousands and thousands a month to have 200-words news articles put onto your website, get rid of those if they're not actually bringing any traffic in. Look at actually creating a good quality resource of information on your website to become the authority in your industry. A few pages of great content is a lot better than just hammering Google with loads of news articles.

The big thing is there's no quick fix. If you get an email from a company saying that, "We can fix all your Penguin issues," it's likely not to be the case, especially if it's like a $35 fix. You just basically need to build a better campaign for your website. Look at taking down content which might not be unique or useful information. Get rid of some of that from your website if it's not driving any traffic directly to it.

Also, look at just making your website look as natural as possible. Build authority into the pages that you want to rank, but don't start over- optimizing on the anchor text. If you start doing that, not only will it fix Penguin issues, but it will also help you to rise up in the rankings. Thank you very much, and that's about it.

Video transcription by Speechpad.com


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